Payment failed or I was charged

Confirm your payment method supports online and international transactions. Try another card or payment method if available.

Do not repeat payment many times if your bank already shows a charge. Wait a few minutes and check your order history.

Some failed attempts appear as pending authorizations and are automatically released by the bank. Timing depends on the bank.

If the charge is captured but no order appears, contact support with the payment reference, amount, time, and account email.