Help Center
Activation & validity
When does my eSIM plan start?
Understand installation, activation, first network connection, and validity start rules before your trip.
Updated 2026-05-293 min read
Installation is not always activation
Installing the eSIM adds the profile to your device. For most travel plans, the plan validity starts only when the eSIM first connects to a supported local network.
Some plans can start immediately after installation or purchase. Always review the plan details before buying and before installing.
Best practice
Install before departure while you have Wi-Fi. Keep the eSIM off for mobile data until you reach the destination unless the plan instructions say otherwise.
At destination, select the eSIM for mobile data, enable roaming, and wait a few minutes for the local network to register.

