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Device compatibility
How to check if your phone supports eSIM
Check eSIM compatibility, carrier lock status, and model-specific limits before buying a travel eSIM.
Updated 2026-05-294 min read
Check the device model
Open your device settings and confirm the exact model name. Some phones with the same marketing name can have different eSIM support depending on region or carrier.
On iPhone, look for Add eSIM in Cellular settings. On Android, look for SIM Manager, eSIM, or Download a SIM in network settings.
Check carrier lock status
Your device must be carrier-unlocked. If it is locked to one mobile operator, it may reject travel eSIM profiles even when the hardware supports eSIM.
If you are unsure, contact your original carrier and ask whether the device is unlocked for international eSIM usage.

